Bundaberg
NDIS Case Manager
- Job type:
- Contract or Temp
- Category:
- Support Services
Join the Southern Cross Support Services NDIS Leadership team on a fixed term contract in Bundaberg!
Southern Cross Support Services (SCSS) is a leading NDIS provider throughout QLD. SCSS values giving their clients purpose, belonging and security in their everyday lives.
About this opportunity:
The purpose of the Case Manager position is to provide exemplary leadership, ensure the provision of high-quality services, and deliver exceptional client care.
This position will be offered as a fixed-term contract for 6 months with a possible extension or conversion to a permanent position (we are always growing!).
Key Responsibilities:
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.
About this opportunity:
The purpose of the Case Manager position is to provide exemplary leadership, ensure the provision of high-quality services, and deliver exceptional client care.
This position will be offered as a fixed-term contract for 6 months with a possible extension or conversion to a permanent position (we are always growing!).
Key Responsibilities:
- Drive the development of local disability support programs and manage their day-to-day operations.
- Provide leadership in planning, implementation, and maintenance to ensure successful service provision.
- Oversee service delivery, ensuring accountability for program outcomes and managing the performance and outputs of team members.
- Ensure programs are compliant with relevant funding guidelines, legislative requirements, and organisational policies.
- Efficiently manage financial, human, and operational resources to maintain program efficiency and effectiveness.
- Take a proactive approach to recruitment, rostering, and staffing sustainability, including conducting weekly recruitment sessions and engaging new team members.
- Demonstrated experience in disability services management, including program oversight and staff supervision.
- Qualification/s in Disability or Community Services will be highly regarded
- Thorough understanding of the human services sector with an in-depth knowledge of NDIS, industry standards, quality frameworks and legislative requirements
- Strong leadership and decision-making skills with the ability to inspire and motivate a team along with manage conflicts and complaints.
- Understanding of rostering requirements and best practice to ensure appropriate staffing and resourcing to meet service needs
- Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
- A dynamic and supportive work environment committed to professional growth and development.
- Competitive salary package.
- The opportunity to make a meaningful impact on the lives of those with a disability in our community.
- Collaboration with a dedicated team passionate about disability services and making a difference.
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.